Sunday, December 1, 2019

Ignite 2019 - TMS50 - Streamline business processes with the Microsoft Teams development platform

Presented by: Karan Nigam and Zakiullah Khan Mohammed

Session summary:
Join us to learn how Microsoft Teams can integrate applications and streamline business processes at Contoso. Teams can become your productivity hub by embedding the apps you are already using or deploying custom-built solutions using the latest dev tools. We show you how to leverage the Microsoft Power Platform to automate routine tasks like approvals and create low code apps for your Teams users.

My notes:

  • You can integrate your processes right in Teams.
  • What capabilities in Teams should you use?
  • How can you manage your solutions?

For a sales scenario, dynamics and power automate can be integrated and used right within Teams.

A video about how the American Red Cross is using Teams with Power Apps was played. Next the American Red Cross was showing a live demo of how they use apps in Teams.

When considering building an app - ask
  • Does it solve a real problem?
  • How often will it be used?
  • What’s the collaboration need?
  • What ROI does it provide?

Today there are more than 315 apps available in the Teams store.

Different capabilities of Teams

You can build your own...
  • Tabs
  • Bots
  • Adaptive cards
  • Messaging extensions
  • Task modules
  • Notifications
...and there are many options to use as a back-end to the app
  • Azure
  • Graph
  • SharePoint
  • PowerApps
  • Flow
  • Power BI
  • Forms

With Message Actions it is possible to save a conversation as notes or to create a task with the conversation as background information

Message Actions in Action

You can publish an app to the store to be available for all tenants worldwide, or to your tenant only using the company store, or to your team only by sideloading. App Self attestation and certification are available to build trust in your app.

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