In this session, he shares tips for troubleshooting your Microsoft Teams deployment. We go from tenant configuration to networks to config files giving you real-world approaches to dealing with Microsoft Teams technical challenges.
- Technical Resources – Be Informed
- Office 365 Roadmap
- Office 365 Message Cente
- Office 365 Service Health
- Office 365 IP Address / URLs
- Known Issues List
- Teams Blog
- User Issues – key questions
- Has X ever worked?
- All users or just one user?
- Is it the same on another PC or another network?
- Windows Ctrl + Alt + Shift + 1
goes to %appdata%\Microsoft\Teams\logs.txt
- Fiddler / Charles Proxy
- F12 in Browser
- Skype for Business Network Assessment Tool
- Call Issues
- Call Analytics found in the Teams Admin center (user / call history)
- Call Quality Dashboard
- PSTN Usage Report - download it to see SIP error codes
- Direct Routing SIP Tester PowerShell Script
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