Thursday, September 27, 2018

Ignite 2018 - BRK3229 - Everything you need to know about Skype for Business Server 2019

Presented by Vibhor Agarwal and Rahul Gupta

Skype for Business Server 2019 will be released in Q4 2018, and it will run on Windows Server 2019 or Windows Server 2016.

New features
Cloud Voice Mail (Exchange Unified Messaging is deprecated in Exhchange 2019.)
Cloud Org Auto Attendant
Cloud Call Data Connector (push on-prem data to cloud)
Streamlined Teams Migration

Cloud Voice Mail requires a hybrid configuration and will work with SfB 2015 as well as SfB 2019

Cloud Org Auto Attendant

To start with the Cloud Call Data Connector will only show data in Call Analytics, data in Call Quality Dashboard will be added later on.

A demo with the new commands Set-CsHostedVoicemailPolicy and Set-CsCloudCallDataConnectorConfiguration followed.

Move selected users to Teams...

Skype for Business 2015 Cumulative Update number 8 will be released around the same time as SfB 2019. This version will also have the "move to Teams" option in the Control Panel and users can then be moved back and forth between Teams and on-prem Skype for business. When a user is "moved to Teams" the Control Panel will show "homed in Teams" versus "SfBO" - this will fixed in a future Cumulative Update for Skype for business 2019. If a user starts the Skype for business client after the user is moved to Teams, a message will say "Your organization is now using Microsoft Teams!" and there will be a button to launch Teams instead. This client experience will be the same for Windows and Mac clients.

Skype for business 2019 front-end servers will require 64GB of memory and this is done for "Future proofing" reasons, there is no architectural change that really require this change. There is also 40% less CPU load compared with Skype for business 2015. A 2019 front-end pool can contain up to 16 front-ends and support 106,000 users.

Persistent Chat is removed in Skype for business 2019. However, users homed in Skype for business 2019 can talk to Persistent Chat in a Skype for business 2015 pool. Survivable Branch Appliances are not in Skype for business 2019, but Skype for business 2015 SBAs can still be used. The XMPP gateway is discontinued, and SQL Mirroring have been replaced with SQL Always on.

Future Plans for features coming in Cumulative Update packages
  • A HTML5-based Modern Control Panel (goodbye Sliverlight!)
  • PowerShell based SEFA Util
    (Set-CsUserTeamMembers, Set-CsUserDelegates, Set-CsUserForwardingSettings)
  • Response Groups included in the backup service
  • Meetings in the cloud
  • Cloud Call Queues

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