Ignite 2019 - TMS30 - Designing your path from Skype for Business to Teams: Start Here!

Presented by: Bindu Pillai, Debbie Arbeeny

Session summary:

Are you a Skype for Business customer starting your transition to Teams? Understand how adopting Teams expands opportunities for your organization to communicate and collaborate effectively and efficiently. Learn about the Skype for Business to Teams upgrade experience, best practices and resources for a successful upgrade.

My Notes:

 

This presentation is part of a 3-session series
TMS30, BRK3232, BRK3217

Takeaways

• How Teams can benefit your organization
• The framework for a successful transition
• Best practices and guidance

Skype for Business Online will be retired on July 31, 2021.

A video about how Tesco moved to Teams in six months were shown.

Teams is both a people change and a technology change

Shadow IT is something that needs to be handled. No one will go out to get their own operating system or their own email system, but for communications they will. This will create a disparate communications environment in the organization.

Start with creating a strategic plan

Support available

• Upgrade Workshops - https://aka.ms/SkypeToTeamsPlanning
• Upgrade Success Kit - https://aka.ms/UpgradeSuccessKit
• Upgrade Guidance - https://aka.ms/SkypeToTeams 

• End User Training - https://aka.ms/TeamsLiveTraining
• End User Training - https://aka.ms/TeamsOnDeman

Key points to remember

QnA

How do we replace the Lync Attendant client?

Use a third-party solution.

Is there integration between Skype for business on-premises and Teams?

Yes.

What technical issues did Tesco face in the transition?

Some issues with understanding the modes at first, changing back and forth testing. Many users started doing video quicker than expected, QoS was implemented and bandwidth increased.